At Ruukkaa.shop (hereinafter referred to as “we”, “our”, “us”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and secure manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.ruukkaa.shop (the “Site”), make purchases, or interact with us in any other way.
By using the Site, you agree to the collection and use of information in accordance with this policy. Please read this Privacy Policy carefully to understand how we treat your personal data.
1. Information We Collect
We collect various types of personal information to provide and improve our services to you. This may include:
1.1 Personal Identification Information
When you visit our Site, make a purchase, or contact us, we may collect personal details such as:
- Name
- Email address
- Phone number
- Shipping address
- Billing address
- Payment information (e.g., credit card details)
1.2 Non-Personal Identification Information
In addition to personal data, we may collect non-personal information when you interact with our Site. This could include:
- Browser type and version
- IP address
- Device type
- Referring URLs
- Pages visited on the Site
- Time and date of your visit
We use this information to analyze trends, administer the Site, track users’ movements, and gather demographic information to improve our services.
2. How We Use Your Information
We use the information we collect in the following ways:
- To process transactions: We use your personal information to process orders, fulfill purchases, and send order confirmations, shipping details, and customer support responses.
- To improve our services: We may use the collected data to enhance the functionality, design, and performance of our Site.
- For customer support: To respond to your inquiries, provide assistance, and address any issues or concerns you may have regarding our products or services.
- To communicate with you: We may use your contact details to send marketing materials, updates, or newsletters. You can opt-out of receiving promotional communications at any time.
- For legal obligations: We may use your data to comply with legal requirements, resolve disputes, or enforce our agreements.
3. How We Protect Your Information
We are committed to ensuring the security of your personal information. We implement a variety of security measures, including:
- Secure socket layer (SSL) encryption technology to protect sensitive data during transmission.
- Regular security audits and monitoring to prevent unauthorized access.
- Access controls to restrict unauthorized personnel from accessing your information.
While we take these precautions, please note that no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We will not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following cases:
- Service Providers: We may share your personal information with trusted third-party vendors who assist us in operating the Site, conducting business, or providing services to you, such as payment processors, shipping carriers, and email marketing platforms. These third parties are obligated to keep your information confidential and secure.
- Legal Compliance: We may disclose your personal data if required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, provided they honor the terms of this Privacy Policy.
5. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files placed on your device that store information about your preferences and help us recognize you when you return to the Site.
You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use some features of the Site.
6. Your Rights and Choices
As a user of the Site, you have several rights regarding your personal data:
- Access: You can request access to the personal information we hold about you.
- Correction: You can update or correct inaccurate information.
- Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.
- Opt-out of Marketing Communications: You can opt-out of receiving promotional emails by following the unsubscribe instructions in the email or contacting us directly at contact@ruukkaa.shop.
If you would like to exercise any of these rights, please contact us at contact@ruukkaa.shop.
7. Children’s Privacy
Our Site is not intended for children under the age of 13, and we do not knowingly collect personal data from individuals in this age group. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete such information as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the functionality of the Site. When we update the policy, we will post the revised version on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:
Ruukkaa.shop
Email: contact@ruukkaa.shop
We are committed to resolving any issues promptly and maintaining your trust.